ITIL 4 Specialist: Create Deliver and Support (CDS)
Overview
The ITIL 4 Specialist: Create Deliver and Support (CDS) certification focuses on the integration and coordination of activities across the service value chain.
This certification equips individuals with the knowledge and skills required to create, deliver, and support IT-enabled products and services.
Prerequisites
To pursue the ITIL 4 Specialist: Create Deliver and Support (CDS) certification, candidates must have completed the ITIL 4 Foundation certification.
Skills Gained
Creation of service value streams
Management of service performance
Monitoring and reporting of service delivery
Supporting service delivery through automation and technology
Continuous improvement of service delivery processes
Audience
IT professionals involved in service management
Service managers and delivery managers
IT service providers and consultants
Individuals seeking advanced knowledge in ITIL 4 practices
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